Frequently Asked Questions

AMAVA Janitorial serves as 'Your Partner in Professional Facility Maintenance'. Backed by an A+ BBB rating and over 30 years of industry experience, we take the complete burden of daily facility sanitation off your shoulders. Unlike standard janitorial companies that rely on basic surface cleaning, we utilize an innovative cleaning approach alongside customized post-cleaning checklists to ensure zero missed details across every single shift.

Every property we partner with receives tailored building assessments, scheduled supervisor quality audits, and customizable green cleaning options. We focus on building long-term, transparent relationships backed by dedicated account management, single points of contact, and executive-level oversight. Whether managing multi-tenant office complexes, high-spec healthcare facilities, or large industrial sites, our rigorous quality control protocols and dependable personnel consistently set us apart.

Headquartered in Mahwah, New Jersey, AMAVA Janitorial provides full-scale commercial custodial and facility care across six key states: New Jersey, New York, Connecticut, Delaware, South Carolina, and Central/Southern Florida. Our extensive geographic reach allows us to service multi-state corporate portfolios as well as regional commercial hubs with complete operational consistency.

Our coverage includes major metropolitan areas such as Bergen, Morris, Essex, and Hudson counties in New Jersey; Manhattan, Brooklyn, Queens, and Long Island in New York; Fairfield and New Haven counties in Connecticut; the Upstate region of South Carolina (including Greenville, Spartanburg, and Richland); and premier South Florida territories including Palm Beach, Broward, Miami-Dade, and Collier counties.

We provide customized recurring custodial programs across a diverse spectrum of commercial properties. Our client base includes Fortune 500 corporate offices, commercial plazas, multi-tenant office complexes, outpatient healthcare facilities, medical clinics, educational institutions, retail centers, industrial warehouses, distribution centers, and hospitality venues such as hotels and event spaces.

Every industry presents unique operational standards and regulatory compliance demands. We tailor our protocols accordingly—offering terminal-grade infection control for healthcare environments, non-static IT equipment care for corporate computer suites, and flexible maid and housekeeping staffing solutions tailored specifically to the hospitality sector.

Our recurring commercial janitorial contracts deliver meticulous day, night, or round-the-clock maintenance based on your operational schedule. Standard service scopes encompass comprehensive trash and recycling management, thorough high-touch surface disinfection (focusing on door hardware, light switches, and elevator panels), commercial vacuuming with HEPA-filtration systems, damp-mopping hard floors, and complete breakdown cleaning of breakrooms and kitchens.

Restrooms receive specialized multi-step sanitation, including the washing and disinfecting of all fixtures, mirrors, and partitions. Every scope of work is built around customized building assessments and verified using post-cleaning checklists and field supervisor audits to guarantee consistently high standards.

Nightly Janitorial Services focus on deep cleaning, detailed sanitation, and floor care performed after standard business operating hours when your building is vacant. This allows crews to complete heavy vacuuming, detailed floor care, and comprehensive surface scrubbing without disrupting employees, clients, or daily operational workflow.

In contrast, Day Porter and Matron Services provide dedicated, uniformed, on-site personnel during active business hours. Day porters continuously monitor restrooms, restock paper supplies, manage high-volume trash overflow, clean entry lobby glass, handle immediate spill responses, assist with room setups for meetings, and ensure continuous pristine conditions throughout peak operating hours.

Maintaining high-traffic public and employee restrooms requires continuous maintenance throughout the workday. Our portering model pairs male and female attendants—porters and matrons—allowing us to continuously inspect, clean, sanitize, and restock gender-segregated restrooms and locker rooms without needing to shut down access to building occupants or visitors.

These dedicated team members manage ongoing restocking of paper supplies and soaps, sanitize high-touch fixtures, wipe down counters, address water spills on floors, and clear trash receptacles in real-time, keeping high-use areas clean and hygienic during peak facility usage.

Our Commercial Floor Care division utilizes advanced machinery and industry-leading techniques to protect and restore high-traffic commercial flooring surfaces. We specialize in complete VCT floor stripping, refinishing, waxing, and high-speed burnishing; hot-water extraction and low-moisture encapsulation carpet cleaning; deep tile and grout pressure scrubbing; and concrete scrub-and-seal treatments. We also service terrazzo and natural stone through specialized cleaning and polishing programs.

Because major floor restoration requires proper chemical setup and drying times, all heavy-duty floor projects are scheduled during off-hours, over weekends, or during facility downtime to ensure zero disruption to your daily operations while leaving floors thoroughly restored.

Yes, we collaborate directly with general contractors, commercial developers, and facility project managers to deliver turn-key post-construction cleanups. Construction debris and fine particulate dust pose significant cleanup challenges that standard janitorial routines cannot handle. We execute a structured 3-phase cleaning program designed to transition your build site into a turn-key space.

Phase 1 (Rough Clean) focuses on removing heavy construction debris, leftover stickers, drywall mud, and protective coatings. Phase 2 (Deep Detail Clean) involves detailed scrubbing of all surfaces, micro-dust extraction from HVAC vents and fixtures, deep glass cleaning, and complete floor preparation. Phase 3 (Final Touch-Up / Punch List Clean) polishes the site immediately before building owner handoff or certificate-of-occupancy inspections.

Our Specialty Cleaning division handles technical, high-access, and heavy-duty maintenance tasks that fall outside standard daily scopes. Our scope includes interior and exterior architectural window washing, high-bay structural ceiling dusting for exposed ductwork, beams, and trusses in open-concept offices or warehouses, exterior power washing for walkways and facades, pre/post-event management, and electrostatic disinfectant fogging for rapid outbreak mitigation.

All specialized cleaning projects are planned with strict safety standards. Our personnel operate aerial lifts, scaffolding, and specialized rigging systems fully certified under OSHA guidelines, protecting both property assets and workers during execution.

Yes, through our Janitorial Supply Services, we serve as your single-source vendor for complete restroom and facility consumable management. We supply, restock, and maintain inventory levels for paper towels, commercial toilet tissue, hand soaps, sanitizers, heavy-duty trash liners, and touchless dispenser hardware.

Our team conducts routine usage audits, tracks consumption patterns, and automates reordering so your facility never runs out of critical hygiene supplies. By consolidating supply management with your core cleaning service, you save on administrative costs and streamline procurement under a single invoice.

If you would like for AMAVA Janitorial to fully manage ordering your consumable supplies, that is an integrated service we proudly offer[cite: 3]. We take full responsibility for purchasing, inventory tracking, and stock maintenance, eliminating the need for your staff to manage orders or track delivery schedules.

Yes, we offer integrated Facility Maintenance and Commercial Handyman Services alongside our janitorial solutions. Having a single partner handle both sanitation and general physical repairs saves building managers significant time and coordination overhead. Our maintenance crew handles drywall patching, touch-up painting, light fixture and LED/ballast replacements, door latch/lock repairs, ceiling tile replacements, and basic plumbing repairs.

Additionally, our exterior facility upkeep includes groundskeeping, parking lot maintenance, and seasonal emergency services. During winter months, we provide 24/7 snow plowing, sidewalk clearing, and de-icing pre-treatments to keep your commercial property safe and accessible.

Quality assurance is built directly into our operational workflow. We enforce high standards through our signature cleaning methodology and customized post-cleaning checklists that crew members complete during each shift. To verify these results, dedicated field supervisors perform routine scheduled and unannounced site audits, assessing cleanliness scores and procedural compliance.

Furthermore, every client is paired with a dedicated account manager who serves as a single point of contact. This ensures rapid communication, transparent operational reporting, and immediate handling of dynamic requests, custom floor projects, or emergency calls.

Yes, we offer eco-friendly green cleaning programs tailored to meet the environmental standards of modern commercial spaces. Our green cleaning packages utilize Green Seal-certified non-toxic cleaning agents that effectively clean and disinfect without emitting harsh volatile organic compounds (VOCs) or toxic residues.

In addition, we deploy commercial vacuums fitted with HEPA filtration to capture microscopic allergens and improve indoor air quality. We pair these with microfiber color-coded wiping systems to eliminate cross-contamination and reduce chemical consumption, as well as post-consumer recycled paper goods, supporting your company's sustainability initiatives.

Getting started with AMAVA Janitorial is simple and straightforward. You can reach our administrative office directly at (973) 710-8008, send an email to info@amavajanitorial.com, or submit a request online via our contact portal at https://www.amavajanitorial.com/contact.

Once you contact us, an account executive will schedule an on-site walk-through and building assessment. We evaluate square footage, flooring types, high-traffic zones, and cleaning schedules to design a tailored scope of work with transparent, competitive pricing designed specifically for your budget.

Our central administrative headquarters in Mahwah, NJ operates Monday through Friday from 9:00 AM to 5:00 PM EST for routine business inquiries, contract consultations, and account administration.

However, our operational service coverage runs 24/7/365. Because commercial facilities operate on diverse schedules, our cleaning technicians, day porters, floor maintenance specialists, and emergency response teams are active day, night, weekends, and holidays to accommodate your facility's exact scheduling needs.